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Legrande Privacy Policy

Legrande Corporation (“Legrande, “we” or “us”is committed to respecting the privacy and security of your personal information. We work with your doctors, dispensaries, and pharmacies to help you get doctor-prescribed medications at a great price.Inconnection with that, we collect information when you access or use our Site or ServicesThe following online privacy policy (“Privacy Policy”) describes the information we collect and how we use that information. By using this website (“Site”) or the service offered through our Site, including without limitation any mobile applications (collectively, the “Service”), you consent to our Privacy Policy. This Privacy Policy deals with how Legrande collects, uses, and shares information. We may periodically update this Privacy Policy to reflect material changes in how we collect, use, share or store your personal information.We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy.You consent to any changes we make to this Privacy Policy if you continue to use the Site or Service after receiving a notice of the change or upon our posting of the new Privacy Policy on this Site This Privacy Policy informs you about: 
  1. the personal information we collect and how we collect it
  2. how we use and disclose the personal information;
  3. how we protect your personal information
  4. our practices regarding the information of children; 
  5. third party data practices; 
  6. how you can access and change the personal information we store about you; and
  7. how you can contact us with any questions or concerns.
As used in this Privacy Policy, the term “personal information” is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number, birth date, or email address.Non-personal information is information that does not directly identify an individual. We collect both types of information about you. The following provides examples of the types of data that we collect from you and how we use the information.  COLLECTING INFORMATION The following are the types of information we collect: Information you give us: We receive the personal information you provide to us when you use the Site such as your answers to any questionsyou provide.If you provide information directly to us in other ways, such as by sending us an email, we may retain that information and add it with the other information we have collected from you. We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. We will use this information for the purposes of which it was collected. We collect information from you, such as your first and last name, gender, e-mail, billing and mailing addresses, phone number, company name, title, website urls, and password when you create an account to log in to our network. If you elect to use our prescription delivery services, we and our third party partners will collect the full name of the patient, phone number, current prescription number, photo of insurance card (if applicable), credit card information and postal address. We may also collect certain medical information such as your physician’s and current pharmacy or dispensary names, phone numbers and addresses, information about the prescription medication, and medical history such as allergies. We also retain information that you post or store through your account and/or on our website, including without limitation any messages you send or post, and your interests and preferences. If you purchase anything through our site, we (or our third party partners) may collect your credit card or payment informationYou may choose not to provide all or a portion of this information, however creating an account is a prerequisite for using the full functions of the Site.We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. We will use this information for the purposes of which it was collected Information from your doctors, dispensaries, or pharmacies.We may receive information about you from your doctors, dispensaries, or pharmacies, including Participating Dispensaries as defined in our terms of use. All of your protected health information maintained by us, including information you provide through the Site or Service, is also subject to the Notices of Privacy Practices issued by your doctor or pharmacyunder the Health Insurance Portability and Accountability Act, as amended (“HIPAA”). The Notices of Privacy Practices may contain additional provisions relating to the use and disclosure of your information that go beyond the terms of this Privacy Policy. To the extent there is any conflict between this privacy policy and our applicable obligations under HIPAA, we will comply with comply with our obligations under HIPAA.  Information from other third parties: We may receive personal information about you from other sources, such as our business partners or from individuals who refer you to us.We may also receive information about you from third parties, including marketers and advertisers. We may add this information to other information we collect from you.If your employer or a company with which you are affiliated is a member, we may receive information about you from your employer or such entity, including your name, title, email, and contact information. Automatically collected information:We may receive and store certain types of information from you each time you use the Site or Service. For example we may automatically log your browser type, language preference, the date and time of your visit to the Site, your time zone, your Internet Protocol (IP) address, and the website you visited before our Site. In addition, we may receive and store information about your use of the Site and Service, including, for example, the pages you visited, the length of your session, the purchases you made, and theapplicationsyou downloaded.We may also receive and store information about the device you used to access the Site and Service, including, for example, the device’s make, the device’s model, the device’s operating system, your carrier, and any mobile applications through which you interact with the Site and Services.The technologies we use for this automatic data collection may include:
  • Cookies. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Site and Service and improve your experience on our Site and within our Service by analyzing the way you use our Site and Service. You can set your browser to not accept cookies, but that may prevent us from providing you with the full range of Service we offer. Also, please be aware that if you visit other websites you may be required to accept cookies. The use of cookies placed by third parties on other websites is not covered by this Privacy Policy. We do not have access or control over suchcookies.
  • Web BeaconsWeb beacons are electronic images that may be used on our Site or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
  • Other. We may also use clear gifs or other data files or identifiers to collect information for statistical purposes and to improve and develop the Service we provide. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are placed on a hard drive, clear gifs are embedded invisibly on web pages.We use Google Tag manager to cache images on your device for faster loading speeds. We also use Google and Facebook conversion pixels to gain visibility into the success of our advertising
  • Location Information. When you use our mobile application, we may collect and store information about your location by accessing your mobile device’s GPS coordinates to determine a rough location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).We do not respond to browser-based “do not track” signals. Some third party sites who push content to our Site may keep track of your browsing activities over time and across different websites when they serve you content, which enables them to tailor what they present to you. USINGAND DISCLOSING INFORMATION We use and disclose your personal information only as described in this Privacy Policy or as otherwise disclosed to you on our Site. For example, subject to applicable law, we may use and/or disclose your personal information:
  • To provide you with the Services. As part of this, in order to fulfill your order and deliver your prescription, we will use and  transfer certain information to one or more of your doctors and to one or more dispensaries and/or pharmacies (including Participating Dispensaries), as well as your insurance company. If the pharmacy or dispensary initially chosen by the Services is unable to fill your prescription, we may transfer your personal information to another dispensary or pharmacy that will process and fill your prescription.
  • To otherwise operate and improve our Site and Services; 
  • To confirm that you are an actual person and not a bot;
  • To facilitate the creation of and secure your account on our network and identify you as a user in our system;
  • To respond to any questions or concerns that you may have;
  • To send you marketing, promotional communications, upgrades and special offers related to our services and for other marketing purposes of ours or our third party companies;
  • For market research, analytical purposes, project planning, and product development;
  • For troubleshooting problems, detecting and protecting against errors, fraud, or other criminal activity;
  • To better understand your needs and provide you with more personalized Services; 
  • To fulfil other legitimate purposes permitted by applicable law; 
  • To third-party contractors that provide services to us and are contractually bound to safeguard your personal information(i.e., website hosting providers, payment processors, log monitoring analysts, forensic data scientists, user data analysts, marketing assistants, and other service providers for legitimate purposes permitted by applicable law);
  • To insurance companies and their contractors;
  • To the manufacturer(s) and distributor(s) of the products you order through us;
  • To other third parties, including any product or advice manufacturers, for their own marketing, research, and promotional purposes;
  • To our wholly-owned companies and affiliates (including without limitation any affiliated non-profit organizations), which may be outside the United States;
  • To third parties in connection with any merger, acquisition, reorganization, change in capital structure or sale of all or part of the business or makes a sale or transfer of assets of Legrande
  • To third parties designated by you with your express consent;
  • as described in our (or your doctor’s or pharmacy’s) Notices of Privacy Practices for protected health information;
  • When we have a good faith belief that disclosure is necessary to comply with law, protect or defend our rights or the rights of other users of our Site or products or Services, or act in an emergency to protect someones safety; or
  • Otherwise with your express consent.
We may create non-personally identifying anonymous or aggregate data from the information we collect and information provided by third parties. We may use that anonymous or aggregate data for our own purposes or disclose it to third parties in our own discretion. PROTECTING YOUR INFORMATION We take reasonable steps to help protect your personal information in an effort designed to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow reasonable standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. ACCORDINGLY, WE CANNOT AND DO NOT GUARANTEE THAT YOUR INFORMATION IS COMPLETELY SECURE AND SAFE FROM SUCH RISKS OR THAT IT WILL BE SECURE TRANSMITTED OVER THE INTERNET. FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION.Please contact us if you have any questions about security of our Site. PROCEDURES REGARDING CHILDREN Our Site and Service is not intended for children under 13 years of age. No one under age 13 may provide any information to us using the Site or Service.  THIRD PARTIES Advertisements and Links to Other Websites: The Site may contain links, content, and advertisements from third parties. Such links, content, and advertisements are not endorsements, authorizations or representations of our affiliation with that third party. We are not responsible for the privacy practices or the content of third parties, and we encourage you to carefully review the privacy policy of any website you visit.Legrandeexpressly disclaims, any and all liability related to actions of such linked Sites, their terms and conditions and/or the content of such sites. Advertising agencies, advertising networks, and other companies who may place advertisements on our Sitemay use their own cookies, pixel tags, web beacons, web bugs and other technology to collect information about you.We do not control these companies use of such technology and we have no responsibility for the use of such technology by these companies to gather information about you. HOW TO REVIEW, MODIFY OR DELETE YOUR INFORMATION We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify or delete your personal information.
  • To modify the information you have provided during registration, please login and update your personal settings on the Site.
  • To unsubscribe from a promotional email, please follow the instructions in any email you receive. If you decide not to receive promotional emails, we may still send you transactional communications, such as those about your account, to fulfill orders you have made, to ask you to rate a product you purchased, or event you attended.
  • If you have submitted information through the Site, and you would like to review, request changes or have that information deleted from our databases, please contact us by email at privacy@legranderx.com.
If you request your registration information be deleted or if you unsubscribe from communications, we may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations, or to complete any transactions that you began prior to requesting such change or access.Notwithstanding the prior two sentences, if the laws in your state provide you with additional protections, or require us to comply with more stringent obligations to provide you with, remove, or correct your personally identifiable information, we will comply with such legal requirements.  When updating or deleting your personal information, we may ask you to verify your identity before we can act on your request. We will comply with your request as soon as reasonably practicable and in accordance with applicable. Our Site offers publicly accessible community services such as blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. RETENTION OF PERSONAL INFORMATION  Legranderetains your personal information:
  • For so long as your account is active or as needed to provide you with Services or to fulfill our contractual obligations; 
  • As necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; and
  • For so long as is necessary for the purposes for which we collected such personal information.
QUESTIONS AND FEEDBACK  We welcome your questions, comments, and concerns about privacy.Please contact us by email atprivacy@legranderx.comIf Legrande needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail. COMPLAINTS If you have a data privacy complaint, please contact us at privacy@legranderx.com. We are committed to working with you to obtain a fair resolution of any privacy concern. CALIFORNIA AND EUROPEAN ECONOMIC AREA VISITORS Residents of the State of California may request a list of all third parties to whichLegrandehasdisclosed certain information collected in connection with this Site and Service during the preceding year for the third parties direct marketing purposes. If you are a California resident and want such a list, please contact usat privacy@legranderx.com. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request and include the name of this Site, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information. In accordance with applicable laws, you may have the right to request access to, rectification, and erasure of your personal information; restriction of processing of personal information; objecting to certain processing of personal information; and the right to data portability. Where any processing of personal information is solely dependent upon your consent, you have the right to withdraw such consent at any time (For example, we suggest by using the unsubscribe link contained in an applicable marketing message or emailing us at privacy@legranderx.com). Where you believe that we have not processed your personal information in accordance with applicable laws, you may lodge a complaint with the respective supervisory authority or data protection regulator. The provision of personal information by you will be for contractual, marketing, analytical purposes, or other purposes as referred to in this Privacy Policy. When we receive your request, we may ask you to verify your identity before we can act on your request. We may withhold information where we are required by law to do so or if the search for that information would require disproportionate effort or have a disproportionate effect to, for example, the cost of providing the information, the time it would take to retrieve the data, or how difficult it may be to obtain the information requested. INTERNATIONAL OPERATIONS Legrande is based, and this Site is hosted, in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein.   EMAILS AND SMS TEXT MESSAGING Legrande uses a third-party vendor to help us manage some of our email and text messaging communications with you. While we do supply these vendors with email addresses or mobile telephone numbers of those we wish them to contact, your email address or mobile telephone number is never used by them for any purpose other than to communicate with you on our behalf. Even if you have given us permission to send emails or text messages to you, you may revoke that permission at any time by following the ‘unsubscribe’ information at the bottom of the email or by replying “Stop” to any text message you receive from us. It is your responsibility for obtaining the data network access and mobile device necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from your device.

Legrande Terms of Use

Last Updated: 5-13-19  PLEASE CAREFULLY READ THESE TERMS OF USE (“TERMS”). BY USING THE SERVICES (DEFINED BELOW), YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE OR CLICK TO INDICATE THAT YOU AGREE TO THESE TERMS.   THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER. PLEASE REVIEW SECTION 26. UNLESS YOU OPT OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE YOU FIRST AGREE TO THESE TERMS BY FOLLOWING THE OPT-OUT PROCEDURE SPECIFIED IN THE “ARBITRATION” SECTION BELOW, AND EXCEPT AS SET FORTH BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND LEGRANDE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.    These Terms are a legal agreement between Legrande Corporation, a California Corporation (“Legrande,” “we,” “us,” or “our”) and you that governs your use of the Services and any related applications, including all Updates, related documentation, and information and content accessed through the Services.  By using the Services, you authorize the collection of information about you, your use of the Services, the device on which the Services is installed, and the use, transmission, processing, and storing of information as described in Legrande’s Privacy Policy (located at www.legranderx.com/pages/privacy).   By using our Services, you agree to this Privacy Policy.    By using the Services, you agree that Legrande may use your email to communicate with you regarding all agreements, services, billing, advertising, notices, disclosures and other communications that we provide to you electronically. You also agree that such email communication will satisfy any legal requirement that such communications be in writing. 
    1. The Legrande Services.   
Legrande provides an online prescription management and delivery service through its website and mobile application (“Services”). Legrande enables doctors to prescribe and send to a Participating Dispensary an order (“Order“) for one or more products (including prescription medications, over-the-counter products, supplements, and other products (each a “Product”)).  Legrande acts as an e-prescribing and prescription management Services only, Legrande does not sell any Products directly.  Each prescription product that you order through Legrande must be based on a valid prescription issued for a legitimate medical purpose by a medical professional acting in the usual course of their professional practice. The Services is not, and is not intended to be, a substitute for professional medical advice, diagnosis or treatment, and any information that is not provided directly from your doctor to you through the Services does not constitute medical or other professional advice. The information provided through Legrande’s Services is designed to support, not replace, the relationship that exists between patient/site-visitor and their doctor. Never disregard professional medical advice or delay in seeking it because of something you have read or seen from our Services. 
    1. Eligibility.   
You must be a resident of the United States and 18 years of age or older to use the Services. By using the Services, you certify that you are 18 years of age or older and a United States resident.   
    1. Account Registration; Username and Password. 
In order to use the Services you will need to log in to the Services with a user account that you register for through the Services (“Account”). You agree to provide current, complete, and accurate information when you register for an Account.  You agree to keep your log-in information confidential and not authorize any third party to use it or your Account.  You agree that Legrande may attribute all use of your Account to you and that you are responsible for all activities that occur under your Account.  You agree to notify Legrande immediately at privacy@legranderx.com if you suspect any unauthorized use of your Account or any other breach of security.  Depending on your Account type or other criteria, your Account may not have full access to all features or functionality available through the Services.  You agree not to attempt to access any restricted features or functionality.  When you place an Order through Legrande, we work with a pharmacy (whether retail, mail-order, compounding, or specialized), practitioner (whether doctor, naturopath, optometrist, or otherwise), or other dispenser (each, a “Participating Dispensary”) that processes your Order and fills your prescriptions. You acknowledge and agree that Legrande is not a dispensary or pharmacy and doesn’t fill prescriptions ourselves nor do we manufacture, prepare, dispense or provide medications of any kind. You also acknowledge and agree that, although we may select certain dispensaries to work with based on various metrics we apply, our decision to work with a specific dispensaries should not be deemed as an endorsement of, or a warranty regarding the quality of services provided by, such dispensary. If, for any reason, you aren’t satisfied with the manner in which a Participating Dispensary processed your Order, you agree that your sole remedy is to address this issue with the Participating Dispensary directly.  Most communication with Legrande occurs through your portal on the Services, and it may contain Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act, as amended (“HIPAA”), such as pictures of your prescriptions, medical insurance cards, and other sensitive health information. As a result, it is of utmost importance that you keep your portal secure at all times. To the extent there is any conflict between these terms of use and our applicable obligations under HIPAA, we will comply with our obligations under HIPAA.  You also acknowledge and agree that we do not provide any medical advice, opinion, diagnosis or treatment, and that that no dispensary-patient relationship or doctor-patient relationship is, or will be, established between Legrande and you as a result of your use of the Services or otherwise. You should check product information (including package inserts) regarding dosages, precautions, warnings, interactions and contraindications before administering or using any medications. If you have any questions regarding your prescriptions, you should consult your healthcare professional and dispensary, whose contact information may be listed on the prescription, the packaging of your prescription medicine or under your Account. 
    1. Additional Users of the Services 
You may add your family members 18 years of age or older as users of the Services if you acknowledge that you are acting as this patient’s representative and have an express authorization from the patient to enter their personal information and have medications delivered to the address entered. You hereby fully release or discharge Legrande and Participating Dispensary from any and all claims from injuries, damages and losses your minor child may have, arising out of, connected with, incidental to, or in any way associated with the administering of medication if you use the Services for a minor child. 
    1. Legrande Does Not Provide Medical Advice.   
The Services and all content, information, graphics, text images, and other materials accessible through the Services (collectively, “Content”), including any Content uploaded or posted by users (“User Content”) are for information and educational purposes only and are not a substitute for the professional judgment of a health care professional in diagnosing and treating patients.  Neither the Services nor the Content is intended to be used for medical diagnosis or treatment, and Legrande does not warrant or represent that the Content is appropriate or safe for your particular health needs, even if the information comes from a health care provider using the Services.  By using the Services, you assume full responsibility for the use of the Content and agree that Legrande is not responsible or liable for any claim, loss, or damage arising from the use of the Content.  Legrande does not recommend or endorse any specific drugs, tests, physicians, products, procedures, opinions, “off-label” drug uses, or other Content that may be presented on the Services.    Your doctor may request that we include certain medical information in the package provided with your products.  We expressly disclaim any responsibility for such materials and only provided them to you with your agreement that Legrande will not be held liable for any issue related to such content, including any mistake made by our Participating Dispensary or glitch in our software.    IF YOU ARE HAVING A MEDICAL EMERGENCY, DO NOT USE OUR SERVICES – CALL 911. 
    1. Authorization to Transfer a Prescription. 
In case your prescription was transferred to or originally filled by a non-participating dispensary or pharmacy (not within Legrande’s network) Legrande may facilitate the transfer of your prescription to a Participating Dispensary. By using Legrande’s services, you authorize Legrande to facilitate the transfer of your prescription to any Participating Dispensary. Legrande has the sole discretion to determine which Participating Dispensary or fills your prescription. Additionally, in order to provide you the best possible quality of service, you authorize Legrande to facilitate the transfer of your prescription from one Legrande Participating Dispensary to another. 
    1. Delivery of Your Order 
If no one is present at your delivery address at the time of the delivery to receive your Order, we, or our delivery partner, may leave your Order at your door or other secure location in accordance with the general guidelines issued by the delivery services, if we, or our delivery partner, believes it is reasonable to do so. 
    1. Payment.  
Legrande does not currently charge users to use the Service itself, although it may institute fees upon sixty (6o) days notice.    You are responsible for paying for all Orders submitted through the Service.  When you submit an Order through the Service, we, in combination with our Participating Dispensary(s), will calculate the total Order price, which will be based on: (i) the actual cash price charged by the Participating Dispensary for each product if you are not utilizing your health insurance for such product; (ii) a copay amount that you are required to pay for your products, if you are using health insurance coverage for such product; (iii) any applicable payment based on a coupons being utilized for your products; (iv) any applicable delivery and handling fee that we may charge for delivery of the medication to the address specified in your Order and/or (v) other factors  After we and our Participating Dispensary determines the total Order price, we will send you an email and/or text to notify you of the Order Price. If you do not confirm the initial Order (by clicking the “Approve” button in the email) within seventy-two (72) hours of the time the email was sent to you, your Order will be canceled automatically. We will charge you only when you confirm the initial Order within the seventy-two (72) hour period.   For recurring Orders for Products that you take on an ongoing basis, we will send you a text or email approximately seventy-two (72) hours before we process any refill for such Orders.  We will charge you for any refills unless you cancel within the seventy-two (72) hour period.  All refills shall be charged to your payment card on file.  If the price for a recurring Order has increased, we will send you another email to confirm the higher price or copay amount. If the price or copay amount for a recurring Order has decreased, we will charge you the lower price or copay amount without explicitly notifying you of the decrease.  Once you sign up for an automatic prescription refill through the Service,  You agree and acknowledge that your credit card on file will continuously and  automatically be charged for each renewal (at the frequency set forth on your prescription) without any action on your part until cancelled as outlined herein. If you wish to cancel,  you must call us at the number indicated on the Service  prior to the next refill period.  There are no refunds for Orders cancelled after a refill has been processed by the Participating Dispensary.  Except as permitted herein, all automatic prescription refills are non-cancellablenon-refundable, and non-returnable. You must provide us (or, if applicable, the Participating Dispensary) with a valid credit card and must update it with any changes. If timely payment is not received or cannot be charged to your credit card for any reason, we reserve the right to either suspend or terminate your access to the Services.   If you place an Order via the Services, you agree (i) that Legrande or Legrande’s third party payment processing service provider may process and/or charge your credit card (and on a recurring basis for recurring products) for verification, pre-authorization and payment purposes; (ii) to bear any additional charges that your bank or other financial service provider may levy on you as well as any fees or taxes that may apply to you, and that (iii) Legrande may use your insurance information to run a test claim to determine the price of the medication and/or whether a Prior Authorization is needed. You’ll receive a confirmation by email once the Participating Dispensary has completed processing your Order. If you have any concerns or objections regarding any charges, you agree to raise them first with Legrande and you agree not to cancel or reject any credit card charges unless you have made a reasonable attempt at resolving the matter directly with Legrande, the Participating Dispensary.  By pressing the Approve button, you approve for the Service to submit the amount listed for payment on your credit card and consent to the storage of your credit card information. You certify that you are an authorized user of this credit card and that you will not dispute the payment with the credit card company so long as the transaction corresponds to the terms indicated on the payment page and in the Terms. You acknowledge that if any charges to the credit card are declined or charge backs are claimed against any outstanding amount, you will still be liable for payment pursuant to the Terms. 
    1. No More Than Price™ Payment for Your Order through Legrande 
If you use our “No More Than Price” option,  we will estimate the maximum cost of your Order and we will pre-authorize your payment card for the “No More Than Price”.  The actual price of  your Order may be equal to or less than the “No More Than Price” We will not charge you more than the “No More Than Price” amount for any individual Order without your prior consent.   
    1. No Refunds or Returns 
It is important that you carefully review any order or renewal for recurring prescriptions that you place. Once the product has been shipped, it cannot be returned and we offer no refund on shipped products.  Once placed, and except as expressly set forth herein, all Orders are non-cancellablenon-refundable, and non-returnable 
    1. Cancellation of Your Prescription, Order or Refill 
You may remove a prescription from your Account or cancel a refill for a particular prescription at any time by calling the phone number set forth on the Services before an Order is placed for that prescription. 
    1. Proprietary Rights 
Legrande and its licensors exclusively own all right, title and interest in and to the Services, including all associated intellectual property rights and any content provided by or on behalf of Legrande therein. You acknowledge that the Services are protected by laws of the United States and any applicable jurisdictions. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.   Except as expressly provided in these Terms, nothing contained herein shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights.  
    1. General Prohibitions 
You agree not to do any of the following: 
      • Use, display, mirror or frame the Services, or any individual element within the Services, Legrande’s names, any Legrande trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Legrande’s express written consent; 
      • Access, tamper with, or use non-public areas of the Services, Legrande’s computer systems, or the technical delivery systems of Legrande’s providers; 
      • Attempt to probe, scan, or test the vulnerability of any Legrande system or network or breach any security or authentication measures; 
      • Attempt to access or search the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Legrande or other generally available third party web browsers; 
      • Use the Services for any commercial purpose or for the benefit of any third party or in any manner, other than as explicitly permitted by these Terms; 
      • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; 
      • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; 
      • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission; 
      • Impersonate or misrepresent your affiliation with any person or entity; 
      • Violate any applicable law or regulation; or 
      • Encourage or enable any other individual to do any of the foregoing; 
Although we’re not obligated to monitor access to or use of the Services, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, or to comply with applicable law or other legal requirements. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.  The Services are provided for your individual, personal, and non-commercial use. You may not download, copy, sell, print, rent, lease, issue, distribute, transmit, broadcast, modify, perform, display, transfer, upload, post, create derivative works of, exploit, sublicense or otherwise assign the Services or any portion thereof to any third party. Nor may you remove any proprietary notices from the Services or attempt to disable, bypass, modify, defeat, or otherwise circumvent any digital rights management or security system used as part of the Services or attempt to access any restricted services or features.  
    1. Additional Terms; Third-Party Websites, Products, and Services. 
In addition to any terms provided with an Update, you may be required to agree to additional terms if you desire to access certain Services or features (collectively the “Additional Terms”).  Except as expressly set forth in these Terms, if there is a conflict between these Terms and any Additional Terms, the Additional Terms will govern.  You may also agree to Notice of Privacy Practices from us, or your doctor or dispensary, and if there is any conflict between these Terms, the Privacy Policy, and the Notice of Privacy Practices, the Notice of Privacy Practices shall prevail.    You may need to obtain additional products or services in order to use the Services, such as a device, internet access, or a data connection.  You must obtain or use these products or services separately and pay all associated charges (including for internet access or other data transmission).  Legrande does not endorse or sponsor any third-party products or services and does not have control over such products or services.  Legrande is not responsible for any malfunction or error, including any unauthorized hacking, attributable to your use of a third-party product or service.  The Services may contain links or references to third-party web sites or other embedded resources (collectively, “Linked Properties”). Linked Properties may have their own terms of use, which Legrande does not control. Legrande does not monitor, endorse, or guarantee, and has no responsibility for, Linked Properties or any transactions or information you may undertake or receive from Linked Properties.  If you have a specific dispute or concern related to the content, products, or services in Linked Properties, you should contact the owner of the Linked Property and not Legrande. 
    1. User Content. 
The Services may contain user profiles and other interactive features that allow users to post, upload, provide, or otherwise submit User Content on or through the Services.  Legrande does not control and is not responsible or liable for any User Content. You acknowledge, represent, and agree that all User Content submitted through your Account (“Your Content”) is submitted voluntarily and is not confidential or proprietary and that Legrande will not treat it as confidential. Legrande does not claim ownership of User Content.  You grant to Legrande and its affiliates and service providers a worldwide, royalty-free, transferrable, sublicensable, non-exclusive, perpetual, irrevocable license under all of your intellectual property rights to make, use, copy, modify, adapt, create derivative works of, publicly perform or display, import, broadcast, transmit, distribute, license, publish, and translate Your Content (and derivative works thereof) in connection with the operation of the Services.  Legrande is under no obligation to post User Content on the Services and Legrande may, in its discretion, edit, block, refuse to post, or remove any User Content (including Your Content) at any time. You represent and warrant that you have the rights necessary to grant the rights in this Section and that Your Content does not infringe the rights of Legrande or any third party or violate any agreement with or policy of Legrande or any applicable law. If Legrande suspects violations of the foregoing, Legrande may institute legal action and cooperate with law enforcement authorities in bringing legal proceedings against violators. You are solely responsible for Your Content and any other User Content you provide to Legrande or make available through the Services. Legrande is not obligated to review User Content; however, you authorize Legrande to screen, filter, restrict, block, move, refuse, and modify User Content at any time in Legrande’s discretion and without notice.  You also authorize Legrande to install, implement, manage, and operate one or more software, monitoring, or other solutions designed to assist in identifying and tracking User Content and violations of these Terms. 
    1. Remedies and Corrective Action. 
Legrande reserves the right to take any or all action it may deem appropriate in its sole discretion with respect to violations or enforcement of these Terms, and expressly reserves all rights and remedies available to Legrande at law or in equity, including instituting legal action and cooperating with law enforcement authorities.  You agree to cooperate with Legrande in investigating suspected violations of these Terms by you or others.  To the maximum extent authorized under applicable law, Legrande reserves the right to change, remove, delete, restrict, block access to, or stop providing any or all of the Services and the Content to you at any time and without notice. 
    1. Availability; Support. 
Legrande may, but has no obligation to, provide updates, supplements, or add-on components (collectively, “Updates”) to the Services, these Terms will apply to the Updates unless Legrande provides additional terms along with the Update in which case, those additional terms will apply to the Update. You agree that Legrande may automatically check your version of the Services and send Updates to the Services and may release subsequent versions of the Services and require you to the use the most current version. Legrande reserves the right to discontinue your access to the Services or to any Content provided or made available to you through use of the Services at any time for any reason.  Legrande has no obligation to, and might not, provide support in relation to the Services or your Account. Legrande does not guarantee availability of the Services or your Account and your access is permitted only if and when the Services and your Account are available. Your use of the Services and access to your Account may occasionally be restricted for service, upgrades, maintenance, or other reasons.  
    1. Beta Service Disclaimer 
You acknowledge that: (i) the Services (or portions of the Services) made available under these Terms may be in a beta development stage or may have otherwise not been made commercially available by Legrande; (ii) the Services may not operate properly, be in final form or fully functional; (iii) the Services may contain errors, design flaws or other problems; (iv) Legrande has no obligation to release a commercial version of the Services; and (v) Legrande has the right unilaterally to abandon development of all or a part of the Services, at any time and without any obligation or liability to you.   
    1. Termination.  
We may terminate your access to and use of the Services or deactivate or cancel your Account, at our sole discretion with or without notice, for any reason or no reason, and without liability to you. You may cancel your Account at any time by sending an email to us at support@legranderx.com Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions. Upon any termination, discontinuation or cancellation of the Services or your Account by you or us, you will continue to be obligated to pay all amounts owing under these Terms which are due and payable prior to such termination, discontinuation or cancellation. Sections 10, 12, 13, 16, 20-23, 25, and 26-28 of these Terms will survive termination.   
    1. Disclaimer of Warranties. 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT IS PROVIDED “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND AND THE ENTIRE RISK OF USE AND PERFORMANCE, REMAINS WITH YOU.  LEGRANDE DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY AND HEREBY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.  IN PARTICULAR, LEGRANDE MAKES NO WARRANTY THAT THE SERVICES, SERVICES OR CONTENT: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE AVAILABLE OR PROVIDED ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) WILL BE ACCURATE, COMPLETE, RELIABLE, TRUTHFUL, INCLUDING AS IT RELATES TO ANY HEALTH-RELATED CONTENT OBTAINED AS A RESULT OF YOUR USE OF THE SERVICESOR (D) WILL BE FREE FROM VIRUSES, WORMS, OR OTHER HARMFUL OR MALICIOUS COMPONENTS.  IT IS SOLELY YOUR RESPONSIBILITY TO (1) ENSURE THAT YOUR ORDER WAS PROPERLY PROCESSED AND THAT YOU RECEIVED THE CORRECT PRODUCTS (INCLUDING THE CORRECT DOSAGE(S) THEREOF), (2) CONSUME THE PROPER DOSAGE(S) OF YOUR PRODUCTS(S), AND (3) STORE ALL PRODUCTS PROPERLY AND IN ACCORDANCE WITH THE GUIDELINES PROVIDED BY THE DISPENSARY AND/OR APPLICABLE PRODUCT MANUFACTURER(S).  LEGRANDE EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING A DISPENSARY’S AND ITS PERSONNEL’S PROFESSIONAL QUALIFICATIONS, EXPERTISE, QUALITY OF WORK, OR ACCURACY IN FILLING YOUR PRESCRIPTION(S), AND ASSUMES NO RESPONSIBILITY FOR A DISPENSARY’S COMPLIANCE OR NON-COMPLIANCE WITH ANY APPLICABLE LAWS AND REGULATIONS. WITHOUT LIMITING THE FOREGOING, LEGRANDE EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY PRODUCTS INCORRECTLY FILLED BY A DISPENSARY, WHETHER AS A RESULT OF INACCURATE INFORMATION PROVIDED BY YOU OR OTHERWISE, ANY CANCELLED OR OTHERWISE UNFILLED PRODUCTS (OR ANY INJURY OR DEATH RESULTING THEREFROM), OR ANY ACT OR OMISSION OF ANY DISPENSARY. 
    1. Limitation of Damages. 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LEGRANDE BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES; FOR LOSS OF PROFITS, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, OR USE; LOSS OR CORRUPTION OF DATA, CONFIDENTIAL INFORMATION, OR OTHER INFORMATION; BUSINESS INTERRUPTION; PERSONAL INJURY; WRONGFUL DEATH; PROPERTY DAMAGE; LOSS OF PRIVACY; FAILURE TO MEET ANY DUTY OF GOOD FAITH OR REASONABLE CARE; NEGLIGENCE; AND ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER, ARISING OUT OF, BASED ON, RESULTING FROM, OR IN ANY WAY RELATED TO THESE TERMS, THE WEBSITE, THE CONTENT, OR YOUR ACCOUNT, EVEN IF LEGRANDE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWLEGRANDE’S MAXIMUM, AGGREGATE LIABILITY TO YOU, AND YOUR EXCLUSIVE REMEDY UNDER THESE TERMS FOR ANY AND ALL DAMAGES, INJURIES, AND LOSSES ARISING FROM ANY AND ALL CLAIMS AND CAUSES OF ACTION ARISING OUT OF, BASED ON, RESULTING FROM OR IN ANY WAY RELATED TO THESE TERMS, THE WEBSITE, THE CONTENT, OR YOUR ACCOUNT WILL NOT EXCEED $100. THE EXISTENCE OF MULTIPLE CLAIMS OR SUITS UNDER THESE TERMS OR RELATED TO THE WEBSITE OR CONTENT WILL NOT ENLARGE OR EXTEND THE LIMITATION OF MONEY DAMAGES.   NOTHING IN THIS SECTION WILL BE INTERPRETED AS EXCLUDING LIABILITY WHICH CANNOT UNDER APPLICABLE LAW BE EXCLUDED.  
    1. Indemnity. 
To the maximum extent allowed by applicable law, you agree to defend, indemnify, and hold harmless Legrande, its directors, officers, employees, agents, partners, suppliers, affiliates, and licensors, from and against all claims, suits, proceedings, losses, liabilities, and expenses, including attorneys’ fees and costs, whether in tort, contract or otherwise, relating to, arising from, or allegedly arising from (a) your use of the Services, Services and the Content; (b) activities occurring under your Account; (c) any violation of these Terms; (d) Your Content; and (e) your violation of any other party’s rights or applicable law.  Legrande reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Legrande in asserting any available defenses 
    1. Notices. 
Legrande may give you all required notices (including legal process) by any lawful method, including by posting notices on the Services or by sending it to any email address that you provide to Legrande. You agree to send Legrande notices at suppport@legranderx.com.  You may also write Legrande at 18 Bunsen, Irvine, CA 92618.   
    1. Changes to these Terms. 
Legrande reserves the right to change these Terms at any time upon notice to you. You agree to periodically review these Terms for changes and you can review the most current Terms at any time at www.legranderx.com/pages/terms. Updated Terms are binding on you as of the effective date indicated in our notice. Your continued use of the Services after the effective date indicates your acceptance of the updated Terms, even if you have not reviewed them. If, at any time, you do not agree to the Terms, you should disable your Account and stop using the Services 
    1. Governing Law. 
The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms.  California law will govern the interpretation of these Terms and applies to all claims under or for breach of these Terms or relating to the Services or Content (regardless of conflict of laws principles), except where the application of another law cannot be prevented by agreement. 
    1. AGREEMENT TO ARBITRATE; CLASS ACTION WAIVER; AND LOCATION OF DISPUTE RESOLUTION.   
You and Legrande each agree that all claims, controversies, and disputes (“Disputes”) between You and Legrande, including Disputes arising out of or related to the ServicesServices, Orders, Content, or these Terms, will be resolved by binding arbitration by a single neutral arbitrator, provided, however, that the arbitration provision in this Section (“Arbitration Provision”) does not preclude You or Legrande from asserting any claim that may be brought in small claims court arising out of any Disputes.  YOU ALSO ACKNOWLEDGE THAT YOU AND LEGRANDE ARE EACH AGREEING TO FOREGO THE ABILITY TO PURSUE DISPUTES IN COURT, OTHER THAN SMALL CLAIMS COURT, INCLUDING THE ABILITY TO HAVE A JURY DECIDE ANY DISPUTES. Unless you and Legrande otherwise agree, JAMS will arbitrate all disputes and JAMS rules will apply.  You and Legrande each agree to only pursue Disputes on an individual basis and will not pursue Disputes, whether in arbitration or otherwise, on a class, consolidated, or representative basis, regardless of the application of procedural rules.  YOU ALSO ACKNOWLEDGE THAT YOU AND LEGRANDE ARE EACH AGREEING TO FOREGO THE ABILITY TO PROCEED IN CLASS ACTIONS, CONSOLIDATED ACTIONS, OR REPRESENTATIVE ACTIONS, EITHER AS A REPRESENTATIVE OF OR MEMBER OF A CLASS.   Notwithstanding the above and any JAMS rule to the contrary, or any other provision in arbitration rules chosen by agreement to govern the arbitration, you and Legrande each agree that any challenges to the validity or enforceability of the class action waiver in this Arbitration Provision will be decided by a federal court and not by an arbitrator.  If any court or arbitrator holds that the class action waiver in this Arbitration Provision is unenforceable, then the Dispute must be brought in a state or federal court and not in arbitration.    You and Legrande each agree that the location of the arbitration or court where the Dispute will be resolved will be the largest city in the state where you live. You and Legrande each also agree that for arbitrated Disputes, the arbitrator’s award will be final and binding and may be entered as a judgment in any court of competent jurisdiction. An arbitrator may award on an individual basis any relief authorized by law, including injunctive or declaratory relief and reasonable attorneys’ fees. You and Legrande each are responsible for your or its respective costs relating to the arbitration, except that Legrande will pay all arbitration administrative or filing fees, including the arbitrator fees, other than, in a Dispute in which you assert a claim against Legrande, the amount of the fees that equals the then-applicable fee for filing a civil action in federal court for the judicial district in which you live, unless you demonstrate to the arbitrator that you would be entitled to file that civil action without payment of the then-applicable fee as provided by law. To begin arbitration, you must send a letter requesting arbitration and describing your Dispute to the contact listed for Legrande herein. You may opt out of this Arbitration Provision by mailing Legrande written notice of your election to opt-out to the attention of Legrande Legal Department at the address listed herein within 45 days of the date you first use any of the Services, ServicesOrders or Content expressly indicating that you are opting out of the Arbitration Provision and including your name and address, provided that your election will not be effective until it is received by Legrande.  Your election to opt-out of this Arbitration Provision will not otherwise affect your rights and obligations under these Terms.  You and Legrande each also agree that these terms affect interstate commerce so the Federal Arbitration Act, not state law, applies including with respect to any question of whether a Dispute is subject to arbitration (despite the choice of governing law herein). 
    1. Feedback.  You have no obligation to—but may provide—suggestions, comments, or other feedback to Legrande with respect to the Services, Services, Orders or Content or Legrande’s products or services (“Feedback”).  You agree that all Feedback is given voluntarily and it is not and will not be treated as confidential even if you designate it as confidential.  You will not give Feedback that is subject to license terms that seek to require any Legrande product, technology, service, or documentation incorporating or derived from Feedback, or any Legrande intellectual property, to be licensed or otherwise shared with any third party.  You hereby assign to Legrande and rights in or to any Feedback.  Legrande will be free to use, disclose, reproduce, license, or otherwise distribute and exploit the Feedback provided to Legrande through any manner or means, as it sees fit, entirely without obligation to you or restriction of any kind on account of intellectual property rights or otherwise. 
    2. General. 
These Terms constitute the entire and exclusive understanding and agreement between Legrande and you regarding the Services, Services, Orders, or Content and these Terms supersede and replace any and all prior oral or written understandings or agreements between Legrande and you regarding the Services, Services, Orders and/or Content. If any provision of these Terms is held invalid or unenforceable (either by an arbitrator appointed pursuant to the terms of the “Arbitration” section above or by court of competent jurisdiction, but only if you timely opt out of arbitration by sending us an Arbitration Opt-out Notice in accordance with the terms set forth above), that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. You and Legrande intend that the provisions of these Terms be enforced to the fullest extent permitted by applicable law. Accordingly, you and Legrande agree that if any provision is deemed unenforceable, where possible, it will be modified to the extent necessary to make it enforceable, which may include its deletion.  You may not assign, transfer, or sublicense your rights, if any, in your Account or under these Terms. Legrande’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Legrande. 

Legrande Terms of Use

Last Updated: 5-13-19  PLEASE CAREFULLY READ THESE TERMS OF USE (“TERMS”). BY USING THE SERVICES (DEFINED BELOW), YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE OR CLICK TO INDICATE THAT YOU AGREE TO THESE TERMS.   THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER. PLEASE REVIEW SECTION 26. UNLESS YOU OPT OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE YOU FIRST AGREE TO THESE TERMS BY FOLLOWING THE OPT-OUT PROCEDURE SPECIFIED IN THE “ARBITRATION” SECTION BELOW, AND EXCEPT AS SET FORTH BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND LEGRANDE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.    These Terms are a legal agreement between Legrande Corporation, a California Corporation (“Legrande,” “we,” “us,” or “our”) and you that governs your use of the Services and any related applications, including all Updates, related documentation, and information and content accessed through the Services.  By using the Services, you authorize the collection of information about you, your use of the Services, the device on which the Services is installed, and the use, transmission, processing, and storing of information as described in Legrande’s Privacy Policy (located at www.legranderx.com/pages/privacy).   By using our Services, you agree to this Privacy Policy.    By using the Services, you agree that Legrande may use your email to communicate with you regarding all agreements, services, billing, advertising, notices, disclosures and other communications that we provide to you electronically. You also agree that such email communication will satisfy any legal requirement that such communications be in writing. 
    1. The Legrande Services.   
Legrande provides an online prescription management and delivery service through its website and mobile application (“Services”). Legrande enables doctors to prescribe and send to a Participating Dispensary an order (“Order“) for one or more products (including prescription medications, over-the-counter products, supplements, and other products (each a “Product”)).  Legrande acts as an e-prescribing and prescription management Services only, Legrande does not sell any Products directly.  Each prescription product that you order through Legrande must be based on a valid prescription issued for a legitimate medical purpose by a medical professional acting in the usual course of their professional practice. The Services is not, and is not intended to be, a substitute for professional medical advice, diagnosis or treatment, and any information that is not provided directly from your doctor to you through the Services does not constitute medical or other professional advice. The information provided through Legrande’s Services is designed to support, not replace, the relationship that exists between patient/site-visitor and their doctor. Never disregard professional medical advice or delay in seeking it because of something you have read or seen from our Services. 
    1. Eligibility.   
You must be a resident of the United States and 18 years of age or older to use the Services. By using the Services, you certify that you are 18 years of age or older and a United States resident.   
    1. Account Registration; Username and Password. 
In order to use the Services you will need to log in to the Services with a user account that you register for through the Services (“Account”). You agree to provide current, complete, and accurate information when you register for an Account.  You agree to keep your log-in information confidential and not authorize any third party to use it or your Account.  You agree that Legrande may attribute all use of your Account to you and that you are responsible for all activities that occur under your Account.  You agree to notify Legrande immediately at privacy@legranderx.com if you suspect any unauthorized use of your Account or any other breach of security.  Depending on your Account type or other criteria, your Account may not have full access to all features or functionality available through the Services.  You agree not to attempt to access any restricted features or functionality.  When you place an Order through Legrande, we work with a pharmacy (whether retail, mail-order, compounding, or specialized), practitioner (whether doctor, naturopath, optometrist, or otherwise), or other dispenser (each, a “Participating Dispensary”) that processes your Order and fills your prescriptions. You acknowledge and agree that Legrande is not a dispensary or pharmacy and doesn’t fill prescriptions ourselves nor do we manufacture, prepare, dispense or provide medications of any kind. You also acknowledge and agree that, although we may select certain dispensaries to work with based on various metrics we apply, our decision to work with a specific dispensaries should not be deemed as an endorsement of, or a warranty regarding the quality of services provided by, such dispensary. If, for any reason, you aren’t satisfied with the manner in which a Participating Dispensary processed your Order, you agree that your sole remedy is to address this issue with the Participating Dispensary directly.  Most communication with Legrande occurs through your portal on the Services, and it may contain Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act, as amended (“HIPAA”), such as pictures of your prescriptions, medical insurance cards, and other sensitive health information. As a result, it is of utmost importance that you keep your portal secure at all times. To the extent there is any conflict between these terms of use and our applicable obligations under HIPAA, we will comply with our obligations under HIPAA.  You also acknowledge and agree that we do not provide any medical advice, opinion, diagnosis or treatment, and that that no dispensary-patient relationship or doctor-patient relationship is, or will be, established between Legrande and you as a result of your use of the Services or otherwise. You should check product information (including package inserts) regarding dosages, precautions, warnings, interactions and contraindications before administering or using any medications. If you have any questions regarding your prescriptions, you should consult your healthcare professional and dispensary, whose contact information may be listed on the prescription, the packaging of your prescription medicine or under your Account. 
    1. Additional Users of the Services 
You may add your family members 18 years of age or older as users of the Services if you acknowledge that you are acting as this patient’s representative and have an express authorization from the patient to enter their personal information and have medications delivered to the address entered. You hereby fully release or discharge Legrande and Participating Dispensary from any and all claims from injuries, damages and losses your minor child may have, arising out of, connected with, incidental to, or in any way associated with the administering of medication if you use the Services for a minor child. 
    1. Legrande Does Not Provide Medical Advice.   
The Services and all content, information, graphics, text images, and other materials accessible through the Services (collectively, “Content”), including any Content uploaded or posted by users (“User Content”) are for information and educational purposes only and are not a substitute for the professional judgment of a health care professional in diagnosing and treating patients.  Neither the Services nor the Content is intended to be used for medical diagnosis or treatment, and Legrande does not warrant or represent that the Content is appropriate or safe for your particular health needs, even if the information comes from a health care provider using the Services.  By using the Services, you assume full responsibility for the use of the Content and agree that Legrande is not responsible or liable for any claim, loss, or damage arising from the use of the Content.  Legrande does not recommend or endorse any specific drugs, tests, physicians, products, procedures, opinions, “off-label” drug uses, or other Content that may be presented on the Services.    Your doctor may request that we include certain medical information in the package provided with your products.  We expressly disclaim any responsibility for such materials and only provided them to you with your agreement that Legrande will not be held liable for any issue related to such content, including any mistake made by our Participating Dispensary or glitch in our software.    IF YOU ARE HAVING A MEDICAL EMERGENCY, DO NOT USE OUR SERVICES – CALL 911. 
    1. Authorization to Transfer a Prescription. 
In case your prescription was transferred to or originally filled by a non-participating dispensary or pharmacy (not within Legrande’s network) Legrande may facilitate the transfer of your prescription to a Participating Dispensary. By using Legrande’s services, you authorize Legrande to facilitate the transfer of your prescription to any Participating Dispensary. Legrande has the sole discretion to determine which Participating Dispensary or fills your prescription. Additionally, in order to provide you the best possible quality of service, you authorize Legrande to facilitate the transfer of your prescription from one Legrande Participating Dispensary to another. 
    1. Delivery of Your Order 
If no one is present at your delivery address at the time of the delivery to receive your Order, we, or our delivery partner, may leave your Order at your door or other secure location in accordance with the general guidelines issued by the delivery services, if we, or our delivery partner, believes it is reasonable to do so. 
    1. Payment.  
Legrande does not currently charge users to use the Service itself, although it may institute fees upon sixty (6o) days notice.    You are responsible for paying for all Orders submitted through the Service.  When you submit an Order through the Service, we, in combination with our Participating Dispensary(s), will calculate the total Order price, which will be based on: (i) the actual cash price charged by the Participating Dispensary for each product if you are not utilizing your health insurance for such product; (ii) a copay amount that you are required to pay for your products, if you are using health insurance coverage for such product; (iii) any applicable payment based on a coupons being utilized for your products; (iv) any applicable delivery and handling fee that we may charge for delivery of the medication to the address specified in your Order and/or (v) other factors  After we and our Participating Dispensary determines the total Order price, we will send you an email and/or text to notify you of the Order Price. If you do not confirm the initial Order (by clicking the “Approve” button in the email) within seventy-two (72) hours of the time the email was sent to you, your Order will be canceled automatically. We will charge you only when you confirm the initial Order within the seventy-two (72) hour period.   For recurring Orders for Products that you take on an ongoing basis, we will send you a text or email approximately seventy-two (72) hours before we process any refill for such Orders.  We will charge you for any refills unless you cancel within the seventy-two (72) hour period.  All refills shall be charged to your payment card on file.  If the price for a recurring Order has increased, we will send you another email to confirm the higher price or copay amount. If the price or copay amount for a recurring Order has decreased, we will charge you the lower price or copay amount without explicitly notifying you of the decrease.  Once you sign up for an automatic prescription refill through the Service,  You agree and acknowledge that your credit card on file will continuously and  automatically be charged for each renewal (at the frequency set forth on your prescription) without any action on your part until cancelled as outlined herein. If you wish to cancel,  you must call us at the number indicated on the Service  prior to the next refill period.  There are no refunds for Orders cancelled after a refill has been processed by the Participating Dispensary.  Except as permitted herein, all automatic prescription refills are non-cancellablenon-refundable, and non-returnable. You must provide us (or, if applicable, the Participating Dispensary) with a valid credit card and must update it with any changes. If timely payment is not received or cannot be charged to your credit card for any reason, we reserve the right to either suspend or terminate your access to the Services.   If you place an Order via the Services, you agree (i) that Legrande or Legrande’s third party payment processing service provider may process and/or charge your credit card (and on a recurring basis for recurring products) for verification, pre-authorization and payment purposes; (ii) to bear any additional charges that your bank or other financial service provider may levy on you as well as any fees or taxes that may apply to you, and that (iii) Legrande may use your insurance information to run a test claim to determine the price of the medication and/or whether a Prior Authorization is needed. You’ll receive a confirmation by email once the Participating Dispensary has completed processing your Order. If you have any concerns or objections regarding any charges, you agree to raise them first with Legrande and you agree not to cancel or reject any credit card charges unless you have made a reasonable attempt at resolving the matter directly with Legrande, the Participating Dispensary.  By pressing the Approve button, you approve for the Service to submit the amount listed for payment on your credit card and consent to the storage of your credit card information. You certify that you are an authorized user of this credit card and that you will not dispute the payment with the credit card company so long as the transaction corresponds to the terms indicated on the payment page and in the Terms. You acknowledge that if any charges to the credit card are declined or charge backs are claimed against any outstanding amount, you will still be liable for payment pursuant to the Terms. 
    1. No More Than Price™ Payment for Your Order through Legrande 
If you use our “No More Than Price” option,  we will estimate the maximum cost of your Order and we will pre-authorize your payment card for the “No More Than Price”.  The actual price of  your Order may be equal to or less than the “No More Than Price” We will not charge you more than the “No More Than Price” amount for any individual Order without your prior consent.   
    1. No Refunds or Returns 
It is important that you carefully review any order or renewal for recurring prescriptions that you place. Once the product has been shipped, it cannot be returned and we offer no refund on shipped products.  Once placed, and except as expressly set forth herein, all Orders are non-cancellablenon-refundable, and non-returnable 
    1. Cancellation of Your Prescription, Order or Refill 
You may remove a prescription from your Account or cancel a refill for a particular prescription at any time by calling the phone number set forth on the Services before an Order is placed for that prescription. 
    1. Proprietary Rights 
Legrande and its licensors exclusively own all right, title and interest in and to the Services, including all associated intellectual property rights and any content provided by or on behalf of Legrande therein. You acknowledge that the Services are protected by laws of the United States and any applicable jurisdictions. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services.   Except as expressly provided in these Terms, nothing contained herein shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights.  
    1. General Prohibitions 
You agree not to do any of the following: 
      • Use, display, mirror or frame the Services, or any individual element within the Services, Legrande’s names, any Legrande trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Legrande’s express written consent; 
      • Access, tamper with, or use non-public areas of the Services, Legrande’s computer systems, or the technical delivery systems of Legrande’s providers; 
      • Attempt to probe, scan, or test the vulnerability of any Legrande system or network or breach any security or authentication measures; 
      • Attempt to access or search the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Legrande or other generally available third party web browsers; 
      • Use the Services for any commercial purpose or for the benefit of any third party or in any manner, other than as explicitly permitted by these Terms; 
      • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; 
      • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; 
      • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission; 
      • Impersonate or misrepresent your affiliation with any person or entity; 
      • Violate any applicable law or regulation; or 
      • Encourage or enable any other individual to do any of the foregoing; 
Although we’re not obligated to monitor access to or use of the Services, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, or to comply with applicable law or other legal requirements. We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.  The Services are provided for your individual, personal, and non-commercial use. You may not download, copy, sell, print, rent, lease, issue, distribute, transmit, broadcast, modify, perform, display, transfer, upload, post, create derivative works of, exploit, sublicense or otherwise assign the Services or any portion thereof to any third party. Nor may you remove any proprietary notices from the Services or attempt to disable, bypass, modify, defeat, or otherwise circumvent any digital rights management or security system used as part of the Services or attempt to access any restricted services or features.  
    1. Additional Terms; Third-Party Websites, Products, and Services. 
In addition to any terms provided with an Update, you may be required to agree to additional terms if you desire to access certain Services or features (collectively the “Additional Terms”).  Except as expressly set forth in these Terms, if there is a conflict between these Terms and any Additional Terms, the Additional Terms will govern.  You may also agree to Notice of Privacy Practices from us, or your doctor or dispensary, and if there is any conflict between these Terms, the Privacy Policy, and the Notice of Privacy Practices, the Notice of Privacy Practices shall prevail.    You may need to obtain additional products or services in order to use the Services, such as a device, internet access, or a data connection.  You must obtain or use these products or services separately and pay all associated charges (including for internet access or other data transmission).  Legrande does not endorse or sponsor any third-party products or services and does not have control over such products or services.  Legrande is not responsible for any malfunction or error, including any unauthorized hacking, attributable to your use of a third-party product or service.  The Services may contain links or references to third-party web sites or other embedded resources (collectively, “Linked Properties”). Linked Properties may have their own terms of use, which Legrande does not control. Legrande does not monitor, endorse, or guarantee, and has no responsibility for, Linked Properties or any transactions or information you may undertake or receive from Linked Properties.  If you have a specific dispute or concern related to the content, products, or services in Linked Properties, you should contact the owner of the Linked Property and not Legrande. 
    1. User Content. 
The Services may contain user profiles and other interactive features that allow users to post, upload, provide, or otherwise submit User Content on or through the Services.  Legrande does not control and is not responsible or liable for any User Content. You acknowledge, represent, and agree that all User Content submitted through your Account (“Your Content”) is submitted voluntarily and is not confidential or proprietary and that Legrande will not treat it as confidential. Legrande does not claim ownership of User Content.  You grant to Legrande and its affiliates and service providers a worldwide, royalty-free, transferrable, sublicensable, non-exclusive, perpetual, irrevocable license under all of your intellectual property rights to make, use, copy, modify, adapt, create derivative works of, publicly perform or display, import, broadcast, transmit, distribute, license, publish, and translate Your Content (and derivative works thereof) in connection with the operation of the Services.  Legrande is under no obligation to post User Content on the Services and Legrande may, in its discretion, edit, block, refuse to post, or remove any User Content (including Your Content) at any time. You represent and warrant that you have the rights necessary to grant the rights in this Section and that Your Content does not infringe the rights of Legrande or any third party or violate any agreement with or policy of Legrande or any applicable law. If Legrande suspects violations of the foregoing, Legrande may institute legal action and cooperate with law enforcement authorities in bringing legal proceedings against violators. You are solely responsible for Your Content and any other User Content you provide to Legrande or make available through the Services. Legrande is not obligated to review User Content; however, you authorize Legrande to screen, filter, restrict, block, move, refuse, and modify User Content at any time in Legrande’s discretion and without notice.  You also authorize Legrande to install, implement, manage, and operate one or more software, monitoring, or other solutions designed to assist in identifying and tracking User Content and violations of these Terms. 
    1. Remedies and Corrective Action. 
Legrande reserves the right to take any or all action it may deem appropriate in its sole discretion with respect to violations or enforcement of these Terms, and expressly reserves all rights and remedies available to Legrande at law or in equity, including instituting legal action and cooperating with law enforcement authorities.  You agree to cooperate with Legrande in investigating suspected violations of these Terms by you or others.  To the maximum extent authorized under applicable law, Legrande reserves the right to change, remove, delete, restrict, block access to, or stop providing any or all of the Services and the Content to you at any time and without notice. 
    1. Availability; Support. 
Legrande may, but has no obligation to, provide updates, supplements, or add-on components (collectively, “Updates”) to the Services, these Terms will apply to the Updates unless Legrande provides additional terms along with the Update in which case, those additional terms will apply to the Update. You agree that Legrande may automatically check your version of the Services and send Updates to the Services and may release subsequent versions of the Services and require you to the use the most current version. Legrande reserves the right to discontinue your access to the Services or to any Content provided or made available to you through use of the Services at any time for any reason.  Legrande has no obligation to, and might not, provide support in relation to the Services or your Account. Legrande does not guarantee availability of the Services or your Account and your access is permitted only if and when the Services and your Account are available. Your use of the Services and access to your Account may occasionally be restricted for service, upgrades, maintenance, or other reasons.  
    1. Beta Service Disclaimer 
You acknowledge that: (i) the Services (or portions of the Services) made available under these Terms may be in a beta development stage or may have otherwise not been made commercially available by Legrande; (ii) the Services may not operate properly, be in final form or fully functional; (iii) the Services may contain errors, design flaws or other problems; (iv) Legrande has no obligation to release a commercial version of the Services; and (v) Legrande has the right unilaterally to abandon development of all or a part of the Services, at any time and without any obligation or liability to you.   
    1. Termination.  
We may terminate your access to and use of the Services or deactivate or cancel your Account, at our sole discretion with or without notice, for any reason or no reason, and without liability to you. You may cancel your Account at any time by sending an email to us at support@legranderx.com Upon any termination, discontinuation or cancellation of Services or your Account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions. Upon any termination, discontinuation or cancellation of the Services or your Account by you or us, you will continue to be obligated to pay all amounts owing under these Terms which are due and payable prior to such termination, discontinuation or cancellation. Sections 10, 12, 13, 16, 20-23, 25, and 26-28 of these Terms will survive termination.   
    1. Disclaimer of Warranties. 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT IS PROVIDED “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND AND THE ENTIRE RISK OF USE AND PERFORMANCE, REMAINS WITH YOU.  LEGRANDE DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS, IMPLIED, OR STATUTORY AND HEREBY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.  IN PARTICULAR, LEGRANDE MAKES NO WARRANTY THAT THE SERVICES, SERVICES OR CONTENT: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE AVAILABLE OR PROVIDED ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) WILL BE ACCURATE, COMPLETE, RELIABLE, TRUTHFUL, INCLUDING AS IT RELATES TO ANY HEALTH-RELATED CONTENT OBTAINED AS A RESULT OF YOUR USE OF THE SERVICESOR (D) WILL BE FREE FROM VIRUSES, WORMS, OR OTHER HARMFUL OR MALICIOUS COMPONENTS.  IT IS SOLELY YOUR RESPONSIBILITY TO (1) ENSURE THAT YOUR ORDER WAS PROPERLY PROCESSED AND THAT YOU RECEIVED THE CORRECT PRODUCTS (INCLUDING THE CORRECT DOSAGE(S) THEREOF), (2) CONSUME THE PROPER DOSAGE(S) OF YOUR PRODUCTS(S), AND (3) STORE ALL PRODUCTS PROPERLY AND IN ACCORDANCE WITH THE GUIDELINES PROVIDED BY THE DISPENSARY AND/OR APPLICABLE PRODUCT MANUFACTURER(S).  LEGRANDE EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING A DISPENSARY’S AND ITS PERSONNEL’S PROFESSIONAL QUALIFICATIONS, EXPERTISE, QUALITY OF WORK, OR ACCURACY IN FILLING YOUR PRESCRIPTION(S), AND ASSUMES NO RESPONSIBILITY FOR A DISPENSARY’S COMPLIANCE OR NON-COMPLIANCE WITH ANY APPLICABLE LAWS AND REGULATIONS. WITHOUT LIMITING THE FOREGOING, LEGRANDE EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY PRODUCTS INCORRECTLY FILLED BY A DISPENSARY, WHETHER AS A RESULT OF INACCURATE INFORMATION PROVIDED BY YOU OR OTHERWISE, ANY CANCELLED OR OTHERWISE UNFILLED PRODUCTS (OR ANY INJURY OR DEATH RESULTING THEREFROM), OR ANY ACT OR OMISSION OF ANY DISPENSARY. 
    1. Limitation of Damages. 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LEGRANDE BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES; FOR LOSS OF PROFITS, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, OR USE; LOSS OR CORRUPTION OF DATA, CONFIDENTIAL INFORMATION, OR OTHER INFORMATION; BUSINESS INTERRUPTION; PERSONAL INJURY; WRONGFUL DEATH; PROPERTY DAMAGE; LOSS OF PRIVACY; FAILURE TO MEET ANY DUTY OF GOOD FAITH OR REASONABLE CARE; NEGLIGENCE; AND ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER, ARISING OUT OF, BASED ON, RESULTING FROM, OR IN ANY WAY RELATED TO THESE TERMS, THE WEBSITE, THE CONTENT, OR YOUR ACCOUNT, EVEN IF LEGRANDE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWLEGRANDE’S MAXIMUM, AGGREGATE LIABILITY TO YOU, AND YOUR EXCLUSIVE REMEDY UNDER THESE TERMS FOR ANY AND ALL DAMAGES, INJURIES, AND LOSSES ARISING FROM ANY AND ALL CLAIMS AND CAUSES OF ACTION ARISING OUT OF, BASED ON, RESULTING FROM OR IN ANY WAY RELATED TO THESE TERMS, THE WEBSITE, THE CONTENT, OR YOUR ACCOUNT WILL NOT EXCEED $100. THE EXISTENCE OF MULTIPLE CLAIMS OR SUITS UNDER THESE TERMS OR RELATED TO THE WEBSITE OR CONTENT WILL NOT ENLARGE OR EXTEND THE LIMITATION OF MONEY DAMAGES.   NOTHING IN THIS SECTION WILL BE INTERPRETED AS EXCLUDING LIABILITY WHICH CANNOT UNDER APPLICABLE LAW BE EXCLUDED.  
    1. Indemnity. 
To the maximum extent allowed by applicable law, you agree to defend, indemnify, and hold harmless Legrande, its directors, officers, employees, agents, partners, suppliers, affiliates, and licensors, from and against all claims, suits, proceedings, losses, liabilities, and expenses, including attorneys’ fees and costs, whether in tort, contract or otherwise, relating to, arising from, or allegedly arising from (a) your use of the Services, Services and the Content; (b) activities occurring under your Account; (c) any violation of these Terms; (d) Your Content; and (e) your violation of any other party’s rights or applicable law.  Legrande reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Legrande in asserting any available defenses 
    1. Notices. 
Legrande may give you all required notices (including legal process) by any lawful method, including by posting notices on the Services or by sending it to any email address that you provide to Legrande. You agree to send Legrande notices at suppport@legranderx.com.  You may also write Legrande at 18 Bunsen, Irvine, CA 92618.   
    1. Changes to these Terms. 
Legrande reserves the right to change these Terms at any time upon notice to you. You agree to periodically review these Terms for changes and you can review the most current Terms at any time at www.legranderx.com/pages/terms. Updated Terms are binding on you as of the effective date indicated in our notice. Your continued use of the Services after the effective date indicates your acceptance of the updated Terms, even if you have not reviewed them. If, at any time, you do not agree to the Terms, you should disable your Account and stop using the Services 
    1. Governing Law. 
The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms.  California law will govern the interpretation of these Terms and applies to all claims under or for breach of these Terms or relating to the Services or Content (regardless of conflict of laws principles), except where the application of another law cannot be prevented by agreement. 
    1. AGREEMENT TO ARBITRATE; CLASS ACTION WAIVER; AND LOCATION OF DISPUTE RESOLUTION.   
You and Legrande each agree that all claims, controversies, and disputes (“Disputes”) between You and Legrande, including Disputes arising out of or related to the ServicesServices, Orders, Content, or these Terms, will be resolved by binding arbitration by a single neutral arbitrator, provided, however, that the arbitration provision in this Section (“Arbitration Provision”) does not preclude You or Legrande from asserting any claim that may be brought in small claims court arising out of any Disputes.  YOU ALSO ACKNOWLEDGE THAT YOU AND LEGRANDE ARE EACH AGREEING TO FOREGO THE ABILITY TO PURSUE DISPUTES IN COURT, OTHER THAN SMALL CLAIMS COURT, INCLUDING THE ABILITY TO HAVE A JURY DECIDE ANY DISPUTES. Unless you and Legrande otherwise agree, JAMS will arbitrate all disputes and JAMS rules will apply.  You and Legrande each agree to only pursue Disputes on an individual basis and will not pursue Disputes, whether in arbitration or otherwise, on a class, consolidated, or representative basis, regardless of the application of procedural rules.  YOU ALSO ACKNOWLEDGE THAT YOU AND LEGRANDE ARE EACH AGREEING TO FOREGO THE ABILITY TO PROCEED IN CLASS ACTIONS, CONSOLIDATED ACTIONS, OR REPRESENTATIVE ACTIONS, EITHER AS A REPRESENTATIVE OF OR MEMBER OF A CLASS.   Notwithstanding the above and any JAMS rule to the contrary, or any other provision in arbitration rules chosen by agreement to govern the arbitration, you and Legrande each agree that any challenges to the validity or enforceability of the class action waiver in this Arbitration Provision will be decided by a federal court and not by an arbitrator.  If any court or arbitrator holds that the class action waiver in this Arbitration Provision is unenforceable, then the Dispute must be brought in a state or federal court and not in arbitration.    You and Legrande each agree that the location of the arbitration or court where the Dispute will be resolved will be the largest city in the state where you live. You and Legrande each also agree that for arbitrated Disputes, the arbitrator’s award will be final and binding and may be entered as a judgment in any court of competent jurisdiction. An arbitrator may award on an individual basis any relief authorized by law, including injunctive or declaratory relief and reasonable attorneys’ fees. You and Legrande each are responsible for your or its respective costs relating to the arbitration, except that Legrande will pay all arbitration administrative or filing fees, including the arbitrator fees, other than, in a Dispute in which you assert a claim against Legrande, the amount of the fees that equals the then-applicable fee for filing a civil action in federal court for the judicial district in which you live, unless you demonstrate to the arbitrator that you would be entitled to file that civil action without payment of the then-applicable fee as provided by law. To begin arbitration, you must send a letter requesting arbitration and describing your Dispute to the contact listed for Legrande herein. You may opt out of this Arbitration Provision by mailing Legrande written notice of your election to opt-out to the attention of Legrande Legal Department at the address listed herein within 45 days of the date you first use any of the Services, ServicesOrders or Content expressly indicating that you are opting out of the Arbitration Provision and including your name and address, provided that your election will not be effective until it is received by Legrande.  Your election to opt-out of this Arbitration Provision will not otherwise affect your rights and obligations under these Terms.  You and Legrande each also agree that these terms affect interstate commerce so the Federal Arbitration Act, not state law, applies including with respect to any question of whether a Dispute is subject to arbitration (despite the choice of governing law herein). 
    1. Feedback.  You have no obligation to—but may provide—suggestions, comments, or other feedback to Legrande with respect to the Services, Services, Orders or Content or Legrande’s products or services (“Feedback”).  You agree that all Feedback is given voluntarily and it is not and will not be treated as confidential even if you designate it as confidential.  You will not give Feedback that is subject to license terms that seek to require any Legrande product, technology, service, or documentation incorporating or derived from Feedback, or any Legrande intellectual property, to be licensed or otherwise shared with any third party.  You hereby assign to Legrande and rights in or to any Feedback.  Legrande will be free to use, disclose, reproduce, license, or otherwise distribute and exploit the Feedback provided to Legrande through any manner or means, as it sees fit, entirely without obligation to you or restriction of any kind on account of intellectual property rights or otherwise. 
    2. General. 
These Terms constitute the entire and exclusive understanding and agreement between Legrande and you regarding the Services, Services, Orders, or Content and these Terms supersede and replace any and all prior oral or written understandings or agreements between Legrande and you regarding the Services, Services, Orders and/or Content. If any provision of these Terms is held invalid or unenforceable (either by an arbitrator appointed pursuant to the terms of the “Arbitration” section above or by court of competent jurisdiction, but only if you timely opt out of arbitration by sending us an Arbitration Opt-out Notice in accordance with the terms set forth above), that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. You and Legrande intend that the provisions of these Terms be enforced to the fullest extent permitted by applicable law. Accordingly, you and Legrande agree that if any provision is deemed unenforceable, where possible, it will be modified to the extent necessary to make it enforceable, which may include its deletion.  You may not assign, transfer, or sublicense your rights, if any, in your Account or under these Terms. Legrande’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Legrande. 

Legrande Privacy Policy

Legrande Corporation (“Legrande, “we” or “us”is committed to respecting the privacy and security of your personal information. We work with your doctors, dispensaries, and pharmacies to help you get doctor-prescribed medications at a great price.Inconnection with that, we collect information when you access or use our Site or ServicesThe following online privacy policy (“Privacy Policy”) describes the information we collect and how we use that information. By using this website (“Site”) or the service offered through our Site, including without limitation any mobile applications (collectively, the “Service”), you consent to our Privacy Policy. This Privacy Policy deals with how Legrande collects, uses, and shares information. We may periodically update this Privacy Policy to reflect material changes in how we collect, use, share or store your personal information.We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy.You consent to any changes we make to this Privacy Policy if you continue to use the Site or Service after receiving a notice of the change or upon our posting of the new Privacy Policy on this Site This Privacy Policy informs you about: 
  1. the personal information we collect and how we collect it
  2. how we use and disclose the personal information;
  3. how we protect your personal information
  4. our practices regarding the information of children; 
  5. third party data practices; 
  6. how you can access and change the personal information we store about you; and
  7. how you can contact us with any questions or concerns.
As used in this Privacy Policy, the term “personal information” is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number, birth date, or email address.Non-personal information is information that does not directly identify an individual. We collect both types of information about you. The following provides examples of the types of data that we collect from you and how we use the information.  COLLECTING INFORMATION The following are the types of information we collect: Information you give us: We receive the personal information you provide to us when you use the Site such as your answers to any questionsyou provide.If you provide information directly to us in other ways, such as by sending us an email, we may retain that information and add it with the other information we have collected from you. We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. We will use this information for the purposes of which it was collected. We collect information from you, such as your first and last name, gender, e-mail, billing and mailing addresses, phone number, company name, title, website urls, and password when you create an account to log in to our network. If you elect to use our prescription delivery services, we and our third party partners will collect the full name of the patient, phone number, current prescription number, photo of insurance card (if applicable), credit card information and postal address. We may also collect certain medical information such as your physician’s and current pharmacy or dispensary names, phone numbers and addresses, information about the prescription medication, and medical history such as allergies. We also retain information that you post or store through your account and/or on our website, including without limitation any messages you send or post, and your interests and preferences. If you purchase anything through our site, we (or our third party partners) may collect your credit card or payment informationYou may choose not to provide all or a portion of this information, however creating an account is a prerequisite for using the full functions of the Site.We may also collect personal information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. We will use this information for the purposes of which it was collected Information from your doctors, dispensaries, or pharmacies.We may receive information about you from your doctors, dispensaries, or pharmacies, including Participating Dispensaries as defined in our terms of use. All of your protected health information maintained by us, including information you provide through the Site or Service, is also subject to the Notices of Privacy Practices issued by your doctor or pharmacyunder the Health Insurance Portability and Accountability Act, as amended (“HIPAA”). The Notices of Privacy Practices may contain additional provisions relating to the use and disclosure of your information that go beyond the terms of this Privacy Policy. To the extent there is any conflict between this privacy policy and our applicable obligations under HIPAA, we will comply with comply with our obligations under HIPAA.  Information from other third parties: We may receive personal information about you from other sources, such as our business partners or from individuals who refer you to us.We may also receive information about you from third parties, including marketers and advertisers. We may add this information to other information we collect from you.If your employer or a company with which you are affiliated is a member, we may receive information about you from your employer or such entity, including your name, title, email, and contact information. Automatically collected information:We may receive and store certain types of information from you each time you use the Site or Service. For example we may automatically log your browser type, language preference, the date and time of your visit to the Site, your time zone, your Internet Protocol (IP) address, and the website you visited before our Site. In addition, we may receive and store information about your use of the Site and Service, including, for example, the pages you visited, the length of your session, the purchases you made, and theapplicationsyou downloaded.We may also receive and store information about the device you used to access the Site and Service, including, for example, the device’s make, the device’s model, the device’s operating system, your carrier, and any mobile applications through which you interact with the Site and Services.The technologies we use for this automatic data collection may include:
  • Cookies. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Site and Service and improve your experience on our Site and within our Service by analyzing the way you use our Site and Service. You can set your browser to not accept cookies, but that may prevent us from providing you with the full range of Service we offer. Also, please be aware that if you visit other websites you may be required to accept cookies. The use of cookies placed by third parties on other websites is not covered by this Privacy Policy. We do not have access or control over suchcookies.
  • Web BeaconsWeb beacons are electronic images that may be used on our Site or in our emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
  • Other. We may also use clear gifs or other data files or identifiers to collect information for statistical purposes and to improve and develop the Service we provide. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are placed on a hard drive, clear gifs are embedded invisibly on web pages.We use Google Tag manager to cache images on your device for faster loading speeds. We also use Google and Facebook conversion pixels to gain visibility into the success of our advertising
  • Location Information. When you use our mobile application, we may collect and store information about your location by accessing your mobile device’s GPS coordinates to determine a rough location if you enable location services on your device. We may use location information to improve and personalize our Services for you. If you do not want us to collect location information, you may disable that feature on your mobile device.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).We do not respond to browser-based “do not track” signals. Some third party sites who push content to our Site may keep track of your browsing activities over time and across different websites when they serve you content, which enables them to tailor what they present to you. USINGAND DISCLOSING INFORMATION We use and disclose your personal information only as described in this Privacy Policy or as otherwise disclosed to you on our Site. For example, subject to applicable law, we may use and/or disclose your personal information:
  • To provide you with the Services. As part of this, in order to fulfill your order and deliver your prescription, we will use and  transfer certain information to one or more of your doctors and to one or more dispensaries and/or pharmacies (including Participating Dispensaries), as well as your insurance company. If the pharmacy or dispensary initially chosen by the Services is unable to fill your prescription, we may transfer your personal information to another dispensary or pharmacy that will process and fill your prescription.
  • To otherwise operate and improve our Site and Services; 
  • To confirm that you are an actual person and not a bot;
  • To facilitate the creation of and secure your account on our network and identify you as a user in our system;
  • To respond to any questions or concerns that you may have;
  • To send you marketing, promotional communications, upgrades and special offers related to our services and for other marketing purposes of ours or our third party companies;
  • For market research, analytical purposes, project planning, and product development;
  • For troubleshooting problems, detecting and protecting against errors, fraud, or other criminal activity;
  • To better understand your needs and provide you with more personalized Services; 
  • To fulfil other legitimate purposes permitted by applicable law; 
  • To third-party contractors that provide services to us and are contractually bound to safeguard your personal information(i.e., website hosting providers, payment processors, log monitoring analysts, forensic data scientists, user data analysts, marketing assistants, and other service providers for legitimate purposes permitted by applicable law);
  • To insurance companies and their contractors;
  • To the manufacturer(s) and distributor(s) of the products you order through us;
  • To other third parties, including any product or advice manufacturers, for their own marketing, research, and promotional purposes;
  • To our wholly-owned companies and affiliates (including without limitation any affiliated non-profit organizations), which may be outside the United States;
  • To third parties in connection with any merger, acquisition, reorganization, change in capital structure or sale of all or part of the business or makes a sale or transfer of assets of Legrande
  • To third parties designated by you with your express consent;
  • as described in our (or your doctor’s or pharmacy’s) Notices of Privacy Practices for protected health information;
  • When we have a good faith belief that disclosure is necessary to comply with law, protect or defend our rights or the rights of other users of our Site or products or Services, or act in an emergency to protect someones safety; or
  • Otherwise with your express consent.
We may create non-personally identifying anonymous or aggregate data from the information we collect and information provided by third parties. We may use that anonymous or aggregate data for our own purposes or disclose it to third parties in our own discretion. PROTECTING YOUR INFORMATION We take reasonable steps to help protect your personal information in an effort designed to prevent loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow reasonable standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. ACCORDINGLY, WE CANNOT AND DO NOT GUARANTEE THAT YOUR INFORMATION IS COMPLETELY SECURE AND SAFE FROM SUCH RISKS OR THAT IT WILL BE SECURE TRANSMITTED OVER THE INTERNET. FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION.Please contact us if you have any questions about security of our Site. PROCEDURES REGARDING CHILDREN Our Site and Service is not intended for children under 13 years of age. No one under age 13 may provide any information to us using the Site or Service.  THIRD PARTIES Advertisements and Links to Other Websites: The Site may contain links, content, and advertisements from third parties. Such links, content, and advertisements are not endorsements, authorizations or representations of our affiliation with that third party. We are not responsible for the privacy practices or the content of third parties, and we encourage you to carefully review the privacy policy of any website you visit.Legrandeexpressly disclaims, any and all liability related to actions of such linked Sites, their terms and conditions and/or the content of such sites. Advertising agencies, advertising networks, and other companies who may place advertisements on our Sitemay use their own cookies, pixel tags, web beacons, web bugs and other technology to collect information about you.We do not control these companies use of such technology and we have no responsibility for the use of such technology by these companies to gather information about you. HOW TO REVIEW, MODIFY OR DELETE YOUR INFORMATION We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify or delete your personal information.
  • To modify the information you have provided during registration, please login and update your personal settings on the Site.
  • To unsubscribe from a promotional email, please follow the instructions in any email you receive. If you decide not to receive promotional emails, we may still send you transactional communications, such as those about your account, to fulfill orders you have made, to ask you to rate a product you purchased, or event you attended.
  • If you have submitted information through the Site, and you would like to review, request changes or have that information deleted from our databases, please contact us by email at privacy@legranderx.com.
If you request your registration information be deleted or if you unsubscribe from communications, we may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations, or to complete any transactions that you began prior to requesting such change or access.Notwithstanding the prior two sentences, if the laws in your state provide you with additional protections, or require us to comply with more stringent obligations to provide you with, remove, or correct your personally identifiable information, we will comply with such legal requirements.  When updating or deleting your personal information, we may ask you to verify your identity before we can act on your request. We will comply with your request as soon as reasonably practicable and in accordance with applicable. Our Site offers publicly accessible community services such as blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. RETENTION OF PERSONAL INFORMATION  Legranderetains your personal information:
  • For so long as your account is active or as needed to provide you with Services or to fulfill our contractual obligations; 
  • As necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; and
  • For so long as is necessary for the purposes for which we collected such personal information.
QUESTIONS AND FEEDBACK  We welcome your questions, comments, and concerns about privacy.Please contact us by email atprivacy@legranderx.comIf Legrande needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail. COMPLAINTS If you have a data privacy complaint, please contact us at privacy@legranderx.com. We are committed to working with you to obtain a fair resolution of any privacy concern. CALIFORNIA AND EUROPEAN ECONOMIC AREA VISITORS Residents of the State of California may request a list of all third parties to whichLegrandehasdisclosed certain information collected in connection with this Site and Service during the preceding year for the third parties direct marketing purposes. If you are a California resident and want such a list, please contact usat privacy@legranderx.com. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request and include the name of this Site, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information. In accordance with applicable laws, you may have the right to request access to, rectification, and erasure of your personal information; restriction of processing of personal information; objecting to certain processing of personal information; and the right to data portability. Where any processing of personal information is solely dependent upon your consent, you have the right to withdraw such consent at any time (For example, we suggest by using the unsubscribe link contained in an applicable marketing message or emailing us at privacy@legranderx.com). Where you believe that we have not processed your personal information in accordance with applicable laws, you may lodge a complaint with the respective supervisory authority or data protection regulator. The provision of personal information by you will be for contractual, marketing, analytical purposes, or other purposes as referred to in this Privacy Policy. When we receive your request, we may ask you to verify your identity before we can act on your request. We may withhold information where we are required by law to do so or if the search for that information would require disproportionate effort or have a disproportionate effect to, for example, the cost of providing the information, the time it would take to retrieve the data, or how difficult it may be to obtain the information requested. INTERNATIONAL OPERATIONS Legrande is based, and this Site is hosted, in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America. By providing your personal information, you hereby specifically and expressly consent to such transfer and processing and the collection, use, and disclosure set forth herein.   EMAILS AND SMS TEXT MESSAGING Legrande uses a third-party vendor to help us manage some of our email and text messaging communications with you. While we do supply these vendors with email addresses or mobile telephone numbers of those we wish them to contact, your email address or mobile telephone number is never used by them for any purpose other than to communicate with you on our behalf. Even if you have given us permission to send emails or text messages to you, you may revoke that permission at any time by following the ‘unsubscribe’ information at the bottom of the email or by replying “Stop” to any text message you receive from us. It is your responsibility for obtaining the data network access and mobile device necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from your device.
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